Refund Policy

Hard Hitters Volleyball Club – Refund Policy

No Refund Policy

By accepting a roster position and registering with Hard Hitters Volleyball Club, families acknowledge that the club incurs expenses throughout the season for facility rentals, tournament registrations, equipment, uniforms, administrative costs, and coaching commitments. Therefore, no refunds will be issued if a player voluntarily withdraws, quits, transfers to another club, or is otherwise removed from participation at the request of the athlete or parent/guardian.

Injury Exception

The only exception to this policy is a major injury or medical condition that prevents the athlete from participating for the remainder of the season. Any request for consideration under this exception must be supported by appropriate documentation from a licensed medical provider verifying that the athlete is unable to continue participation.

If an injury qualifies for a refund, the amount refunded will be determined based on the timing of the injury and the club expenses already incurred. Eligible refunds may be up to the full amount of the athlete’s most recent payment, with prorated adjustments made as necessary depending on when during the payment period the injury occurred.

All refund requests related to injuries must be submitted in writing, along with the required medical documentation, within a reasonable timeframe following the injury. Hard Hitters Volleyball Club reserves the right to review all documentation and make the final determination regarding refund eligibility and amount.

By registering for the season, parents/guardians and athletes acknowledge and agree to this refund policy.